Refund policy

We wants you to love what you have ordered, But if for some reason you don't, we will gladly help you return your new and unworn item(s) for a full refund store credit. Please keep in mind that all returns must be in their new and original condition with packaging, tags and sanitary protection intact.

Please inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in your package please contact us at NadiNice22@gmail.com as soon as possible so we can address and correct any problems. Please note that shipping fee and gift wrap fee are non refundable. Return shipping is the responsibility of the customer. You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at NadiNice22@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
NadiNice does not accept returns of items that have been worn or subjected to destructive conditions. 

The Following items are Non-returnable items:

• Panties.
• All lingerie items
• Men's Underwear.
• Hosiery.
• Bodystockings.
• Last Chance Sale items.
• Sex Gifts, games, candy, tape, or bondage kits.
• Sexual Wellness products - vibrators, lubes, massage oils, body paints, lotions, candles, soaps, and gels.
• Items with tags removed.
• Items that smell of cigarette smoke, body odor, or perfume.
• Items that have lotion or body glitter on them.
• Items that have human & animal/pet hair on them.
• Items that are soiled or stained.
• Items that have been laundered.
• Items not returned in original packaging.
• Items not returned as a complete set.
• Gift Cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be  refunded. Returns are refunded as Store Credit when Store Credit and E-Gift Cards are used as payment. We do not offer cash or credit card refunds for Store Credit and E-Gift Cards